If you have several authors writing articles for your support center, you will want to control the quality of their work. If you have little doubt about one of them and would still prefer looking after the other, there is a convenient way to do so in Hub app.
Step 1. Find the Authors link in the left sidebar and click on the link with the topic number next to the desired author's name:
Step 2. View selected author's articles!
View clients' questions
The Authors section contains the names of all users who have posted anything, excepts for comments, in your support center: articles, bug reports, questions, forum topics, ideas & suggestions, etc. — simply find the author you need in the list to view all his topics.